Email Support

Computer Email Settings

Choose POP account from the main setup screen
Incoming Server (POP): mail.yourdomain.com
Outgoing Server (SMTP): mail.yourdomain.com
Your user name is your email address
Your email password that has been assigned to you
Outgoing server requires authentication
(Click: use same settings as incoming mail server)
Incoming Server (POP): Port 110 (default)
Outgoing server (SMTP): Port: 587

SSL, TLS or Encryption should NOT be checked!’

Note: replace “yourdomain.com” with your actual domain name.

Phone Email Settings

Choose IMAP account from the main setup screen
(Use the same information as above, only port settings are different)
Incoming Server (IMAP): Port: 143
Outgoing server (SMTP): Port: 587

SSL, TLS or Encryption should NOT be checked!

Note: Some phones will setup all the ports on there own, you may have to
go back into your settings and change the outgoing server port to 587.


Webmail Service

You can view your email on the server by logging into webmail through any web browser.

To get your webmail on your browser type this address in the top line of your browser: webmail.yourdomain.com

Note: replace “yourdomain.com” with your actual domain name.



Tips On Setting Your Business Email

Setting up your business email on your smart phone

When you setup your phone, make sure you choose an IMAP account. This way your phone will not download your email, but simple connect to the server and read your mail on the server. This will save room on your phone.

Setting up your business email on your computer

When you setup your computer email (Outlook, Windows Mail, Apple Mail etc.) you should use a POP account. This will download a copy of your mail into your computer so you will always have a copy. You SHOULD go into the Advanced section of your email account settings, and check the box that says “Leave a copy of the email on the server after downloading”  You can leave your mail on the server for unto 90 days. So when check your email on your cell phone, you can still read mail that has been downloaded to your computer.

Email Setup PDF